SSLTrust Customer Reviews

I needed some help to complete the issuance of a SSL certificate. I contacted SSLTrust Support and was helped by Paul Baka. Paul was very knowledgeable and I was able to complete my certificate quickly. An excellent experience!

I recently had to renew my SSL certificate not being a techy person I sent an email to SSL TRUST and the help from Paul was excellent. He responded quickly and gave lots of information about how to go about getting the certificate, verifying and installing it. I would recommend anyone to use SLL Trust for your IT needs. The communication and resolving my issue was top drawer.

Highly recommend SSLTrust. As somebody who is the opposite of tech savvy, I needed a lot of help to re-issue my certificate and they helped me every step of the way. No matter how silly my question, I always got a helpful reply. Even on a Sunday night when I finally sat down to sort it out, Paul was there to help. Great service and support just takes all the stress out of having to do these kinds of tasks. Thanks SSLTrust

SSLTrust support is first rate. They assisted me with each issue I faced from the start of ordering a code-signing certificate through to actually receiving the certificate. I couldn't have hoped for more prompt support. I wish there were more Australian IT companies, and that have this level of care for their customers. Highly recommend to anyone needing such services.

Great support! Quick response, friendly and helpful.

Amazing service and very wonderful experience with SSLCertificate team!

Breath of fresh air compared to the usual renewal process. Support is interstellar. Will certainly be back!

We've been using SSLTrust for a few years now and it's been such a pleasant experience. We have a pretty unique setup and we need help from customer service every so often for our multiple certificates. Paul has been extremely helpful and responsive. I highly recommend their services!

Very happy with the service from SSLTrust! I had to organise a code signing certificate with a hardware token. Having somewhere local made the process much smoother for verification. Support is also very quick to answer which is a great change!

SSLTrust provides a great service. Have used them for years. Emails get answered quickly and helpfully. Highly recommended.

Excellent and efficient customer service. We urgently required an EV codesigning certificate. SSL Trust assisted us after hours on the day we made the application (Thursday), company verification was completed the following day and the token arrived the following Wednesday. We were also provided with technical assistance with accessing the user portal and setting up the token. The experience was immeasurably more efficient than our previous experience purchasing an EV codesigning certificate from a supplier based outside of Australia.

Paul from SSLTrust came to my rescue after another supplier let me down due to horrendous support and a useless certificate. Paul took the time to understand my requirements and he held my hand through every step of the process. Now my application is code signed. It was a breeze and my confidence in the process is restored. Thank you.

SSLTrust were a bastion of sanity and competence during a unpleasant battle with Sectigo's processes. They went out of their way to help us get what we needed and it was great to have someone "in our corner". MUCH better than dealing direct! Kudos to Paul for his assistance.

We have ordered an code signing certificate from SSLTrust. Validation was a bit tricky in our case (because of reasons not related to SSLTrust), so had to contact support. The service was exceptional and just a local phone call away. We first spoke to Paul - an experienced and knowledgeable person, who was very helpful and friendly. He then followed up with emails and kept an eye on our case, in timely manner. With Paul's help we managed to get this accomplished and get our certificate. I recommend SSLTrust for all Australian customers and will certainly use their service again.

Code Signing certificates are supposed to be hard to obtain, but with the great help and expertise of the SSLTrust team we were able to navigate the process successfully. Our company presented unusual problems for the process which had caused an attempt with another provider to fail miserably after several months. SSLTrust stepped into the breach and guided us through to a successful outcome. There communication was clear, their website easy to navigate, and their integration with CA providers was seamless. We would highly recommend.

SSLTrust has provided Astroshed EV code signing certificates for the last two years and have always provided fast response and resolution to any issue that has arisen. Including super fast turnaround of certificate renewal. Thoroughly recommended.

My company needed a code signing certificate as quickly as possible and had a tricky phone setup that was causing us a lot of grief with getting validation. Paul from SSL Trust helped us through it from the get-go with top notch support. Definitely recommend SSL Trust!

I had a great experience with SSLTrust. Paul was knowledgeable and helpful when answering my questions. As a result, I was able to successfully obtain a Code Signing Certificate. Highly recommended!